July 12, 2010

Air Guard JAG Office Recognized among Air Force-wide JAG Corps

By Staff Sgt. Meaghan E. M. Selki
192d Fighter Wing Public Affairs

LANGLEY AIR FORCE BASE, Va. -- The 192d Judge Advocate General Office was recognized in June for their exceptional customer service among the Air Force-wide JAG Corps. The JAG office earned the distinguished honor of "Legal Assistance Honor Roll: Feedback Honorees."


Master Sgt. Eric Jones, 192d Fighter Wing law office superintendent, assists Master Sgt. Robert Mach, 192 Fighter Wing orderly room technician with his will paperwork. (U.S. Air Force photo)

"It shows we're here to serve. We are the wing's wingmen," said Master Sgt Eric Jones, law office superintendent. "We like to act proactively, taking our legal services to the fight or to the sections instead of waiting for them to come to us,"

In order to be awarded this recognition, the average customer satisfaction rating on the website surveys for the preceding month must be 4.0 or higher. Additionally the office must receive website surveys for at least 10% of the office visits in the previous month, keeping in mind feedback surveys are optional.

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